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Failure to Attend Policy
We have had an increase in patients failing to attend their appointments which impact the availability of our services and care for other patients.
Therefore, if you are unable to attend a scheduled appointment, please contact us as soon as possible.
We ask that you let us know with at least 4 hours’ notice. If you do not attend your appointment or cancel in time, you will receive a failure to attend fee of $40.
If phone lines are ever too busy to call through or we are not open, the best way to let us know is by email brookwatergp@mylifemedical.com.au or via Hotdocs.
Thank you for your understanding.
Any questions, please contact the practice on 07 3110 2747.
Regards
Brookwater GP
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