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Brookwater General Practice

Mylife Medical Group


0731993299

Monday - Friday, 8 am - 5 pm

Saturday, 9 am - 1 pm


In an emergency call 000

After hours call 13 SICK (13 7425)


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© Mylife Medical Group 2016

Brookwater General Practice

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YOUR RIGHTS AND PRIVACY

PRACTICE POLICIES

After hours care

Brookwater general practice provides an after hours service through an arrangement with 13 SICK (13 7425)

If you have a problem or any concerns regarding our practice, we would like to hear about it.  

Please feel free to talk to your doctor or receptionist.  You may prefer to write to us or use our suggestion box (located at front reception) we take concerns, suggestion and complaints seriously.  For further information on your rights, please refer to our practice policy information.

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Prescriptions and results

Please contact the Brookwater General Practice if you require prescriptions or results. Refer to the further following information for guidance on these requests.

Recalls and telephone calls

In the event of an urgent matter the phone call is usually transferred to the treating doctor, however we have specific process in managing telephone calls and recalls for outstanding actions.  Please refer to the following policy for further information.