If you have a problem or any concerns regarding our practice, we would like to hear about it.
Please feel free to talk to your doctor or receptionist. You may prefer to write to us or use our suggestion box (located at front reception) we take concerns, suggestion and complaints seriously. For further information on your rights, please refer to our practice policy information.
In the event of an urgent matter the phone call is usually transferred to the treating doctor, however we have specific process in managing telephone calls and recalls for outstanding actions. Please refer to the following policy for further information.